Is the user not able to ‘connect to database’ in Sage 300 Cloud?
Error 40960 occurs when the data source name is pointing to an incorrect server.
Here is how you can resolve this. As always, we recommend that have a functional backup in place.
To set the correct data source name, you’ll need to:
- Open data sources (ODBC), you must use 32-bit ODBC even on a 64-bit system.
- Update settings with the appropriate data source name.
- And we are done.
If this helps, please like us and follow us on Instagram
We are a business management IT advisory based in Dubai. Our specialization is matching efficiency-oriented business processes with intelligent implementations of ERPs, Business Intelligence Suites and CRMs.