Sage 300 Cloud; error 40960

By A R  |  09 Nov 2021  |  knowledge base, sage 300 cloud, support, 

Is the user not able to ‘connect to database’ in Sage 300 Cloud?

Error 40960 occurs when the data source name is pointing to an incorrect server. 

 Here is how you can resolve this. As always, we recommend that have a functional backup in place.

To set the correct data source name, you’ll need to:

  1. Open data sources (ODBC), you must use 32-bit ODBC even on a 64-bit system.
  2. Update settings with the appropriate data source name.
  3. And we are done.

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