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Modern ERP for Smarter Service Delivery.

Manage projects, track costs, and bill clients accurately — all in one connected system built for service-based businesses.

customer-feedback 1-1
4.5 FTEs Annually
Total headcount saved
2,496 Annually
2,496 Annually
Customer service hours saved
warehouse (2) 1
12% Annually
Reduction in inventory levels

Service Industry Challenges, Solved with Sage X3.

Whether you deliver projects, contracts, or recurring services — Sage X3 keeps everything
connected and under control.

Explore Capabilities
Limited Visibility  Into Project Performance
Limited Visibility 
Into Project Performance
Track budgets, costs, and progress in real time.
Manual or Delayed Billing
Manual or Delayed Billing 
Automate time, expense, and milestone-based invoicing.
Disconnected Financial Tracking
Disconnected Financial Tracking
Link every service and expense to the general ledger instantly.
Poor Resource Utilization
Poor Resource Utilization
Plan, assign, and monitor workloads efficiently.
Complex Multi-site or  Multi-currency Projects
Complex Multi-site or 
Multi-currency Projects
Manage global teams and currencies with ease.
Unclear Profitability
Unclear Profitability
See margin and cash impact across projects and clients.
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Project & Job Costing

Know exactly where time and money go.

  • Track budgets, costs, and profitability by project.
  • Compare planned vs. actual performance.
  • Automate milestone billing.
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Resource & Time Management

Use your team’s time where it matters most.

  • Plan workloads and track utilization.
  • Log time and expenses through desktop or mobile.
  • Sync approvals directly with billing and payroll.
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Purchasing & Expenses

Control spending without slowing work. 

  • Approve vendor costs and reimbursements easily.
  • Link every purchase to a project or contract.
  • Gain instant cost visibility in finance.
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Contracts & Recurring Billing

Stay on top of every client agreement.

  • Automate recurring invoices and renewals.
  • Track SLAs, contracts, and service levels.
  • Maintain accurate revenue recognition.
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Financial Visibility & Analytics

See how every project impacts the bottom line.

  • Monitor margin, cash flow, and costs in real time.
  • Create role-based dashboards for project leads.
  • Analyze performance by client, region, or service line.
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Mobile Access

Keep projects moving wherever work happens.

  • Approve expenses or timesheets on the go.
  • View project KPIs from your phone or tablet.
  • Secure, role-based access anytime, anywhere.
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Hear from Real Customers.

Trusted by finance teams who demand more clarity, control, and connection.
When results matter, finance teams choose Prophix to deliver them.

Paul Githuka, Head of Technology and 
Learning InnovationsM-Pesa Foundation Academy
“We’re now more efficient in how we process this procurement, and our inventory is more visible. Because we have the right information on hand, we’re more accurate and decisive in our management.”
Mwirigi Imungi, CFOSportPesa
“The tools have not only centralised our non-IT operations, but they have also significantly increased our decision-making and employee engagement capabilities.”
Rudi Von Mollendorff, CFOHungry Lion
“When we bought Hungry Lion out, we immediately started looking for the right ERP solution, as this would be our backbone to the new Hungry Lion Group.”
Amal Desai, CFOTymebank
“We have a fantastic system now. It’s so much more than just a financial system.”
Stephen Howe, Times 3 TechnologiesDarling
“We were able to use Sage’s development framework and create numerous additional features to meet the requirements.”
Mwirigi Imungi, CFOSportPesa
“The tools have not only centralised our non-IT operations, but they have also significantly increased our decision-making and employee engagement capabilities.”

See How Sage X3 Transforms Your Business.

Get our quick guide to explore how Sage X3 simplifies operations — from finance and supply chain to production and distribution.

The Details Service Providers Ask About.

Skim the highlights; open deeper pages when you need them.

Have Questions About How Sage X3
Fits Your Business?

Here are some of the most common ones we hear from industry leaders like you.

How can Sage X3 improve project visibility and resource management for service delivery? Sage X3 project management features provide real-time visibility into project progress, resource allocation and budget tracking. It enables efficient project execution, enhanced resource planning and better project profitability.
Can Sage X3 help us enhance customer support and service response times? Absolutely! Sage X3's service management capabilities streamline service processes, allowing support teams to manage customer inquiries, track service requests and optimise response times. This leads to higher customer satisfaction and loyalty.
How does Sage X3 empower our field service teams? Sage X3's mobile capabilities enable field service teams to access real-time information, update service requests and record work performed while on-site. This ensures efficient field operations, reduces paperwork and enhances service quality.

See How Sage X3 Simplifies Project-Driven Operations.

Experience how Sage X3 connects project management, billing, and financials in one platform.

Track time, control costs, and gain visibility into project performance — all while improving client satisfaction.

Industry We Serve.